Paul Chilton

Electronics, Home Automation & Software Development

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Office 365 - Emails to go into sent items in a shared mailbox

19 Jan 2017

By default emails sent from or on-behalf-of a shared mailbox do not get copied into the sent items folder within that mailbox, instead they only go in your personal sent items folder. Shared mailboxes are really useful for groups of people to collaborate as a team and it is often essential that all members see those sent items. Do not fear though as this can be enabled again (although not from the GUI!).

Open Powershell.

First you need to create a connection to Office 365; enter the following command, this will prompt you to authenticate with Office so enter your credentials when asked.

$session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri "https://outlook.office365.com/powershell-liveid/" -Credential $cred -Authentication Basic -AllowRedirection

And then import the session that has been created. The get-mailbox command shows a list of all of the available mailboxes that you can change.

Import-PSSession $session
get-mailbox

If you get an error importing the session then you may need to allow remotely signed scripts to run by executing the following command:

Set-ExecutionPolicy -ExecutionPolicy RemoteSigned

Next run the following command to enable emails sent as the shared mailbox to be copied into the sent items folder:

set-mailbox <mailboxalias> -MessageCopyForSentAsEnabled $True

And run the following command to enable emails sent on-behalf-of the shared mailbox to be copied in.

set-mailbox <mailboxalias> -MessageCopyForSendOnBehalfEnabled $True
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